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Whistle Blow

Cyber Sinmungo(Whistle Blow) appreciates the valuable information you provide us with which will be used to ensure transparent management.
It receives anonymous reports of bribery, corruption, or suspected violations of anti-competition laws or regulations and takes appropriate and immediate action if detected. All reports and actions will be treated confidentially.

Informant Protection

We do not reveal the identity of the informant, without his or her consent, or disclose any compromising information. (Reports can be made anonymously)
1. Protection for
  1. The identities of the informant and the interested parties
2. Protection policy
  1. The informant’s information and reported matter are processed confidentially
  2. The reporting system is protected with a safe security system
3. Protected information
  1. The informant’s identity
  2. Evidence provided by the informant and information connected for the report
  3. Information that can suggest the identity of the person accused
  4. Follow-up measures, etc. taken based on the result
※ However, those who engage in groundless slanders or report on information related to a person’s personal life will not be protected.

Matters to Report

1. Admirable stories: employees engaging in excellent ethical management practices and setting exemplary a good deed
2. Receiving compensations from interested parties
  1. Direct receipt of money and valuables : Money and valuables are directly received
  2. Indirect receipt of money and valuables : Money and valuables are received by a superior/subordinate to be given to a superior/subordinate
  3. Treats and entertainment : Treats and entertainment were received in relation to work
3. Illegal and wrongful use of company assets
  1. Unauthorized use or removal of tangible assets of the company such as equipment and apparatus, etc
  2. Use of the corporate card, etc. for inappropriate purposes or personal use
  3. Use of confidential information for profit-making purposes or unauthorized leak thereof
  4. Withdrawal and unauthorized use of the company’s public funds
4. Suggestions on improving the systems and work processes
5. Conduct that disturbs the sound corporate culture
  1. Demoralizing conduct such as sexual harassment, etc.
  2. Disturbing order such as assaults and verbal attacks, etc.
  3. Delinquency of duties, negligence of management and supervision, abuse of power and authority
6. Wrongful shares in suppliers
7. Violations of the relevant laws and regulations
  1. Violation of the Fair Trade Act and other laws on competition
  2. Violation of the Compliance Manual and the detailed operating standards
  3. Violation of other relevant laws and company policies/regulations
※ False accusations and groundless slanders, etc. are considered unacceptable.

How to File a Report

1. You can choose to make a named or anonymous report.
2. Please provide specific information (i.e. who, what, why, when, where, how).
3. Insufficient or lack of information may render it impossible to process the report or may cause delays.
4. The result of the investigation will be notified to the informant via e-mail or by phone.

User Agreement for Personal Information Protection

Cyber Auditing Office asks for user consent, pursuant to the amended Act on personal information protection

※ For detailed information, please check the Privacy Policy
※ JW Pharmaceutical does not use the personal information provided by our customers for purposes other than the prescribed.
Purpose of Collecting and Using Personal Information
  • To identify the user, confirm the real name, check the intention of registration and ensure the user is of suitable age for the services
  • To deliver notices and obtain a channel to communicate the result of handling complaints
  • To seamlessly provide quality services, etc
Personal Information Collected (※It is an option and if you wish to make an anonymous report, personal information may not be gathered.)
  • Name, e-mail, and phone number

Personal Information Retention and Usage Period

  • In principle, the user’s personal information is disposed of immediately upon achieving the purpose of collecting the information
  • However, in order to prevent recurrences of wrongful use by delinquent members, the personal information may be retained for up to 3 months after the termination of the User Agreement. In case the personal information needs to be retained beyond the aforementioned time period pursuant to the Act on the Consumer Protection in Electronic Commerce, etc. or any other laws, it will be retained for the prescribed time period.